Easy On-boarding

INTRODUCTION & CONSULTATION

We typically start a relationship with an introductory call to assess a prospective client’s needs- this allows us to understand the specific objectives, challenges surrounding the goal, and specific nuances of each business we service. Typically we can make an informal proposal for a split A/B test against current client processes. After an agreement is made, we move on to the testing phase.

TEST PHASE

Once clients share advertising data via agency access or through other internal methods, we can begin the modelling and test process. This period typically lasts 4-6 weeks, and is completely complimentary because we believe in our technology to provide superior results.

In certain cases an extension to 12 weeks can be arranged for a nominal fee. This allows for a more robust test, with more detailed recommendations and analysis.

RESULTS & ANALYSIS

When the testing period concludes, we compile the results and present the findings to the client. After review, we typically discuss pricing based on the performance that we deliver. SmartLens believes in adding value for our clients, and so we look for arrangements that are mutual beneficial. This is core to our ethos as we believe in providing results before generating revenue for ourselves.

ON-GOING SUPPORT & COMMUNICATION

After a formal agreement, we provide access to our intuitive performance and management platform to allow clients to monitor operations and adjust targets. We often schedule regular client engagements in an effort to embed our team into our client organizations. This allows us to better understand your strategic goals and approach the relationship in a more nuanced manner. We often find that custom data integrations at this point can further improve client performance, and can customize the platform interface to cater to individual business needs.

WE’RE ON SLACK

Need a quicker, more efficient way of communicating with us? Slack access can be provided for your point-of-contacts for efficient communication and support!